Turn off vodafone prepaid voice mail.

How to switch Voicemail off through your phone

Tags: Voicemail

If you would prefer not to use Voicemail, you can remove the service using your phone

Your diversions to the service can be removed by following the instructions below. It’s also easy to reactivate your Voicemail if you want to switch the service back on later.

What it costs

There is no charge to deactivate your Voicemail.

Charges apply for calls to ‘121’ and ‘0414 121 121’ for Voicemail, refer your plan information for call rate details.

If you are postpaid, you can add an Infinite Voicemail Add-on for unlimited calls to your Voicemail within Australia for a flat monthly fee.

Switching off Voicemail

Step 1

Call '1210' from your phone (free call) to deactivate all of your Voicemail diversion, including when your phone is not answered, unreachable or engaged.

Step 2

Once your Voicemail service is deactivated, Call Catcher will be enabled.

If you'd rather no have a messaging service active, call ‘121600’ (free call) and select option ‘2’ to deactivate Call Catcher.

Re-enabling Voicemail

Step 1

To re-enable your Voicemail at anytime, simply dial '1211' from your phone. This will restore your Voicemail diversions for when your phone is not answered, unreachable or engaged.

Important information

• If you have found that all of your calls are being answered by Voicemail instead of ringing through to your phone, try dialling '1213' instead of the instructions above. '1213' will remove an all call diversion to Voicemail

Related links

• Call answering services for when you’re not available
• How to switch Voicemail off using My Vodafone
• How to change the ring time before Voicemail answers through your phone
• How to change the ring time before Voicemail answers using My Vodafone

How to activate Call Catcher from your phone

Tags: Call Catcher

See your missed calls with Call Catcher

Call Catcher is an alternative to Voicemail, giving callers the option to send their contact number to you as a TXT.  Call Cather will continue to function when your phone is switched off or out of range, which gives it a significant advantage over the missed calls list in your phone.

How much does it cost

You're not charged for Call Catcher to be active, and there is no charge for the TXT notifications that are sent to you.

How it works

1. With Call Catcher active, your callers will be given the option to have a TXT sent to you with the number they're calling from or an alternate contact number
2. Here's an example of what you'll get if a caller chooses to have a TXT sent: “Hi! You missed a call at hh:mm on dd/mm/yyyy. Please phone [return phone number] to return the call. For Call Catcher info or opt out, freecall 121600.”
3. Most phones will allow you to return the call directly from the TXT message, usually by tapping the number on touch screen phones, or pushing the call button

Activating Call Catcher

Step 1

Dial ‘121600’ (free call).

Step 2

Stay on the line, and select option '3' when prompted to switch Call Catcher on.

Step 3

After confirming that Call Catcher is enabled, the call will be disconnected.  That's it!  You're now up and running with Call Catcher.